FAQS
Frequently Asked Questions
Gerneral FAqs
Vietnam is a totally safe place to visit. Although you may encounter petty crimes such as pickpocketing and minor scams, just take extra precaution and you will have a safe and happy trip. In major cities and in popular destinations, crimate rate is very low and it is safe to walk alone at night even if you travel by yourself.
Road safety has improved a lot in recent years and it is advisable to choose a reputable travel company to book your transportation with.
In the majority of cases the answer to this question is yes, though passport holders of certain Asian nations are permitted an exemption for stays of up to 15 days.
For visitors holding UK, US or Australian passports you will need to ensure that you have arranged a visa in advance of travel to Vietnam. Both Cambodia and Laos offer a visa on arrival option, though in Cambodia arranging this in advance using the new online e-visa service can avoid delays on arrival.
For full details of requirements please refer to the Travel Tips section of the website.
It really depends on your budget and preference to choose between small group tour or fully tailored journey. If you have the time and money, we highly recommend you to take a fully customized trip, one that will allow you to travel at your own pace and spend more time at your most favourite destination (some might want to stay extra long on the beach, others prefer an urban holiday for shopping and night life).
However if you allow for great flexibility and want to mingle with other travellers, small group tour is a great choice as well. Most group tour will cover the highlights of the destination and you will save extra for joining the pre-set itinerary.
Small Group Tour FAQs
Fully Tailored FAQs
The photo is only needed in case you want to get the visa on arrival. The size is the same as your passport sized photos (2 for each person).
Others
You can spend any time between 3 days and 1 month for your holiday. With each holiday length we will recommend you how to best spend your precious vacation in the country.
Normally for shorter holiday you can choose destination set such as (Hanoi, Halong Bay); (Hanoi, Sapa); (Danang, Hoi An); (Ho Chi Minh City, Mekong).
For longer holiday it is wise to prioritize what you want to experience the most and we can recommend a suitable itinerary for your trip.
In general, children are counted as 11 and below and each component of the trip have a different policy toward children. For example: for air plane ticket, your under-2 year old toddler will travel free of charge; and 2-11 year old will be charged 75% ticket fare. For hotel and cruise, the free range is for children under 5 and 5-11 year old chilren will be charged 75% price. Once knowing of your children’s age, we will be able to advise you the most exact details.
In circumstances when you wish to prolong your stay in Vietnam, please do not hesitate to contact us for information about extending your visa. However the earlier you inform us, the better as the process make take a few business days.